Did the rollers of your garage door jumped off its tracks? When this happens, your door may look uneven and could potentially collapse on top of your car if you’re not careful. On the upside, knowing how to get a garage door back on track is quite easy and you can always call a professional like us to do the work for you!
But if you’re wondering what goes what goes into fixing a garage door off-track, we’ve discussed a quick guide below. Keep reading to see how our licensed technicians fix this common garage door problem!
Reasons why your garage door came off track
Your garage door’s tracks and rollers are the parts most prone to issues since it’s constantly moving. And when the rollers jump out of the tracks, the following could be the reasons why:
- Worn-out rollers. As the rollers glide through the tracks, it will sustain wear and tear. This will lead to uneven roller surface and pattern, which could make it hop off the tracks during operation.
- Obstructions. It’s also possible that there are foreign objects and obstructions on the tracks when you open to closed your door, which led to the rollers hopping off its place.
- Overweight door. In some cases, snow accumulation or hanging heavy items on the door will cause its panel to bend. When this happens, it will also pull the rollers off the tracks.
- Broken springs. Torsion springs hold a lot of tension, which serves as the counterweight for your garage door. When it snaps or breaks, your door suddenly loses its support, which can cause the rollers to come off track.
- Excessive force. In some cases, homeowners call us because they accidentally drove through their garage door, causing it to come off track. Sometimes, pulling or pushing the door too much during manual operation can lead to the same problem.
There are many other possible reasons why your garage may come off track. But whatever is, you can always call us for fast and expert garage door repair in Los Angeles 24/7! We know how to reattach a garage door after derailment fast, even in the middle of the night, weekends, or holidays.
Steps on how to get a garage door back on track
Repairing a dislocated garage door is simpler compared to other issues we’ve been called to fix. Here’s what we usually do to realign a garage door:
Step 1. Disengage the door from the opener
The very first step in troubleshooting garage door off-track issues is to disconnect it from the opener first. This way, it won’t accidentally operate while you’re working on fixing the off-track rollers. Simply pull the emergency release cord to disarm the door.
Step 2. Find the off-track rollers
Next, look for the jammed rollers or wheels on your garage door. Check both sides of your door and see if any of the rollers aren’t on the track or there’s any track damage that needs immediate repairs.
Step 3. Put the rollers back in place
Once you’ve located the affected rollers, you have to snap them back into place. To do this, you need to use a pair of pliers to pry a portion of the track so you can slide the roller on the right spot. After you’ve realigned the roller, you can use a rubber mallet to shape the track to its original form.
Step 4. Check the doors for any warping
After you’ve placed all the rollers back into their places, the next step is to check all the tracks for damages. See if some parts are warped or bent and perform necessary garage door track adjustments. Again, you can use a rubber or wooden mallet to reshape the tracks.
However, if your tracks are heavily damaged, you can contact us for replacements.
Step 5. Test the door manually
Once you’re satisfied with the adjustments, you need to test your door next. This is to see how smooth the rollers will glide on your tracks.
To do this, manually open or close your door and watch out for any snags. If your door seems to bump on something, you may need to reshape some of the tracks or check the rollers for any damage.
But if everything seems to be in good shape and your door is still jumping off the tracks, it’s best to let our experts take a look. DIY garage door repair may not be enough to diagnose the problem.
If all the steps to put garage door back on track went well, then your door is all set for use!
Step 6. Reconnected the opener and test again
Lastly, reconnect your garage door to the opener to do one final test. See if your door will run smoothly using the opener. If it jumps off the tracks again or shows any signs of a problem, you should consider calling a professional for help.
Don’t want to deal with the hassle? Call us for professional garage door repair instead!
If you’re too busy or simply don’t want to deal with the hassle of fixing your garage door, call us, and our licensed technicians will do it for you. Depending on your location, we can reach you in as fast as 1 hour, day or night!
At Rock Garage Door, we provide complete garage services, from off-track door repair, garage door spring repair, garage door opener repair, and more. We also provide new garage door installation if you want to upgrade your old door anywhere in Los Angeles and surrounding areas.
Above all, we’re a fully licensed and insured contractor, so rest assured that your home or commercial space is in the best hands. We’re also a family-owned business, which means we deliver the same kind of service we would love for our own homes.
So, if you need help with your off-track door or other garage door problems, contact us today, and we’ll give you a free quote. We can repair all garage door brands and models you have at the best price!
